Refund & Cancellation Policy

1. Subscription Cancellation

Customers may cancel their HiveStaff subscription at any time through their account billing dashboard or by contacting customer support.

• Cancellation takes effect at the end of the current billing cycle.
• You will retain access to your account and data until the subscription term concludes.

2. Refund Policy

We offer transparent refund terms for our subscription plans and setup services:

• Monthly Subscriptions: Fees are non-refundable once the billing period has commenced, except as required by law.
• Annual Subscriptions: Requests made within 14 days of initial activation may be eligible for a prorated refund minus administrative setup fees.
• Custom Implementation & Onboarding Services: Non-refundable once onboarding work has started.

3. Contact for Inquiries

To request a refund or inquire about your subscription status, please contact billing@hivestaff.in with your account details.